MP
Monique P

1 reviews | Active since Nov 2018

02 Feb 2023, 18:48

Saying SB is useless is an insult to the word useless

The most USELESS bank in the entire world!

I've complained now probably for 2 months straight. I have a student load with this useless bank for about 5 years now, WHICH I PAY EVERY MONTH!

All I want is a settlement letter SO THAT I CAN PAY YOU MORE MONEY but the idiots working for this useless bank cant even call me or send me a statement.

I am so over this. I would NEVER EVER do business with Standard bank or recommend anyone using their services.

After my last complaint Thabisile Nxumalo emailed me telling me someone would call me. That was almost a month ago. No call. How can one company be so useless?

0
Replies (2)
Standard Bank
Standard Bank's reply03 Feb 2023, 07:37
Official
Hi Monique

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards, 
Standard Bank Hello Peter Team 
*** 
Standard Bank
Standard Bank's reply03 Feb 2023, 07:40
Official
Hi Monique

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards, 
Standard Bank Hello Peter Team 
***