PG
Paidamoyo G
1 reviews | Active since Sept 2015
04 Sept 2015, 14:13
Savings Account
I had a savings account attached to my Student Achiever account. I terminated this savings account and was charged R200.00 for that termination. The bank went on to charge me for a further 3 months. They charged me a dishonouring fee implying that the savings account was still operational. I went to the bank and they said I cant get my money back even if it was their fault that the savings hadnt been cancelled. The consultant told me that the savings account had been terminated but now I have been charged R115 on 3 different occasions for a service that I terminated 4 months back????
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Replies (1)Standard Bank's replyOfficial
04 Sept 2015, 16:01Hello pheart,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply04 Sept 2015, 16:01
Official
Hello pheart,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
