SAVING MONEY NOT ABLE TO GET IT

Good day<br> <br> It has been 2 months now and my patience has run out with the Homeloans and Customer Service which I have received from Homeloans and Thabazimbi Branch.<br> <br> It does not help to give me reference numbers I have a stuck of them but nothing is happening herewith all my reference numbers:<br> <br> 16.03.2015 ***<br> 31.03.2015 ***<br> 21.04.2015 ***<br> 28.04.2015 ***<br> <br> How many more reference numbers do I need to get the money I have saved up to use and are not getting.<br> <br> Could I please get some real professional service from you guys this is pathetic.<br> <br> Another problem I noticed is that all of a sudden an Debit order went through on my account who has given your guys permission to do this I pay EFT so basically my account was paid double this month could you please rectify this error.<br> <br> I do not know what is going on and I am taking this matter further <br> <br> Thank You<br> <br> Norma Venter<br> <br> From: [Email Removed] [Email Removed] <br> Sent: 21 April 2015 09:32<br> To: [Email Removed]<br> Subject: RE: HOME LOAN CREDIT AMOUNT ACCOUNT NR: 36-361-464-8[Sr ref ***] ***<br> <br> Good day Mrs. Venter <br> <br> Thank you for