Saving Grace

<p>Dear Standardbank.</p> <p>For a client of almost 2 decades I have had 3 months of endless nightmares with your institution, for which I can in no way recommend anyone to even consider using any facility you have to offer. The only impression I have received was that you are flawed, detached and impersonal--and for an organization handling the livelihoods of others it gives me a feeling of utter disgusts.</p> <p>However, were it it not for 2 individuals, namely Imraan Darries at the Kuilsriver Branch and Mduduzi Mthiya, you surely would have lost my business, an impact I am sure you could care less about, which is apparent given the treatment and measurement of urgency I have received from you.</p> <p>I therefore want to extend my appreciation for their efforts, commitment, reassurance and feedback and also highlight that if they were to leave your institution, I would lose all faith I have in you as my bank and immediately reconsider my options to a facility that actually gives a damn about me as a persona.</p> <p>So again, thank you Imraan and Mduduzi for doing all you could have in this difficult time for me with Standardank!</p> <p> </p>