Satisfied with manner in which matter was handled

I would like to compliment Olwethu manning the line *** on the way she handled a rather embarrassing matter with my account, I appreciate her attitude towards me and also how she explained the process going forward as well as the effects it can have on my account. She was informative and knowledgeable as well as understanding. Thank you for the great service. You are an asset to the company. Well Done and keep up your stellar work ethic.