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lebogang L

1 reviews | Active since Aug 2019

13 Jan 2021, 12:38

Satisfied customer

I requested Standard bank for a premium holiday for both my car and house, they gave me exactly what i requested and even more they manage to refund me the instalment that they debited in error. I would to send my gratitude to the standard bank employees who worked timeously on my request. A big shout out to Tatum T Beerwinkel, Mapute Immelda, Winky W Twala and Nkosi Noluthando for solving my case. My request was not easy i know but you guys rock, you made it happen. I'm so glad and grateful for the work done. Keep rolling your sleeves and shine like bright stars, thank you, thank you and once more thank you. Standard bank is the best when dealing with customers request. Big ups to all of you. Mxwaaaa

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Replies (2)
Standard Bank
Standard Bank's reply13 Jan 2021, 17:24
Official
Dear lebogang lekwape

Thank you for posting your comment. 
  
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be looked into.
  
We apologize for the inconvenience and undue frustration, this has caused.  
  
We greatly appreciate your continued support  
  
Kind regards 
  
Complaint Resolution Centre 
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Standard Bank
Standard Bank's reply13 Jan 2021, 17:25
Official
Dear lebogang lekwape

Thank you for your posting.

It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.

We are delighted to hear of your wonderful experience with our bankers.

Kind regards

Complaint Resolution Centre
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