1 reviews | Active since Mar 2021
SAPFS Listing still not resolved since year
My name is Gumise Clarence Ndlovu ID:*** in 2020.I was made mindful by FNB while attempting to open a business account in 2020 August that my identification was recorded under the South African Prevention ***** Services under the reference number: SH***7. I was then encouraged to contact the South African Prevention ***** Services. I then reached out to the SAPFS and was told I was recorded by Standard Bank for transactional ***** activities. Furthermore, I was advised to contact Standard Bank promptly to have the issue settled. I at that point reached the Standard Bank ***** Department. It was imparted to me that I got ******ion dubious assets of the accompanying sums R9800 and R3000 into my personal account ***. Case Reference *** by email at the branch Menlyn Park Standard Bank on the eighteenth of January 2020 after being helped by a consultant. I then was required to do an affidavit at the police station I did one immediately ever since then I have not been getting any feedback beside being told that my case is still with the analyst every time I call to try get a feedback I have been very cooperative ever since I was made aware of this issue but now I find it very unfair and unprofessional for Standard Bank would have other banks block my account and I'm unable to get payments for my businesses due to this listing despite me trying to resolve it since last year is this how you treat your clients in resolving matters ? How exactly do you think I get paid when you unable to provide a feedback on what is the next process to get my name of removed of where it was listed SAPFS I mean it is been months now the least you can do is tell me if you are unable to resolve this so I can make preparations on what to do next. I sincerely hope I won't get some automation message back like all your other platforms and no one ever gets back to me
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
31 Mar 2021, 01:14
Hello Clarence
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
31 Mar 2021, 01:14
Hello Clarence
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
This is very unprofessional how you handle your clients with complains. I am gonna make sure one way or another I get to the bottom of this you can't be conducting yourself like this how can you consult and tell me she's working from home there's nothing he can do to help me I must just wait for 10 years until the listing is removed
This is very unprofessional how you handle your clients with complains. I am gonna make sure one way or another I get to the bottom of this you can't be conducting yourself like this how can you consult and tell me she's working from home there's nothing he can do to help me I must just wait for 10 years until the listing is removed
