Sandard Bank Fruad department is the worse!!!

Standard Bank ***** department is the worse! Of no help at all!! When there is a *****ulant transaction on your account, they shrug their shoulders and push the blame on the consumer, but if you make legit purchases to well known business, they just block the payment!!! I have been making regular payments to a well known company for a few years, now all of a sudden, the past 3 weeks they keep on blocking the payment and I have to phone in to get the payment unblocked.... then I get told there is nothing they can do to prevent it, I must just call in everytime, and by the sounds of it, so must all the other thousands of cusmtomers that want to use them as well... this is ridiculous!!!