BT
Bonolo T

1 reviews | Active since Apr 2015

06 May 2021, 20:21

Samkele Cebisa, outstanding service consistently

Best service ever

The stars aligned and gave given me Samkele from Mall of The South today wow wow wow.

The only standard bank employee who knows what she's doing, effective, efficient, smart and helpful. The rest are reasons for me wanting to leave Standard Bank.

Take my private banker Veni Gove der, it took 24hours to understand that I'm updating my details and still nothing was done, walked into Mall of the South, blessed with the amazing service from Samkele and boom done just like that.

Why are your employees besides Samkele Cebisa so frustrating.

Thank you Samkele I pray abundance over you and family, you deserve more your amazing.

0
Replies (2)
Standard Bank
Standard Bank's reply07 May 2021, 00:51
Official
Hello Bonolo
 
Thank you for your posting. 
 
It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated. 
 
We are delighted to hear of your wonderful experience. 
 
Kind regards 
 
Complaint Resolution Centre
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*** (fax)
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BT
Bonolo T's update07 May 2021, 04:36
Reviewer Update
Can something please be done for her, a small token of appreciation. I have been with Standard Bank for soo long and to get that consistently amazing service is mind blogging. A call from HO to congratulate her or an national email would not hurt.