IK
Ilicia K

1 reviews | Active since Mar 2019

02 Dec 2019, 12:09

Same poor service twice in a row , it’s now the norm now !

SBSA homeloans sales department requires a serious intervention ! On two occasions I have had the same bad experience in Jan and Nov again. Don’t think they need our business it’s time to move our home loan. Extremely disappointed...

0
Replies (1)
Standard Bank
Standard Bank's reply02 Dec 2019, 21:05
Official
Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre
***
***