MM
Mpho M
1 reviews | Active since May 2021
27 Jan 2022, 18:36
Same old Ish, different month
Same problem, different month... An unauthorized debit goes off my account and I still struggle to go through the call center. I previously thought when I resolved such a query they'll permanently remove it from the system so I shouldn't always call for it to be reversed again. This is annoying as I tried calling since 7h15 today.
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Replies (2)MM
Mpho M's updateReviewer Update
28 Jan 2022, 14:46My matter has not been resolved yet. I even sent an email to Mfanafuthi Mhlanga and he hasn't responded
MM
Mpho M's update28 Jan 2022, 14:46
Reviewer Update
My matter has not been resolved yet. I even sent an email to Mfanafuthi Mhlanga and he hasn't responded
Standard Bank's replyOfficial
01 Feb 2022, 08:16Hello Mpho
Thank you for posting your comments.
We sincerely apologise for the inconvenience caused. We will investigate your matter and revert to you as soon as possible.
Kind regards Standard Bank Help Centre
***
Thank you for posting your comments.
We sincerely apologise for the inconvenience caused. We will investigate your matter and revert to you as soon as possible.
Kind regards Standard Bank Help Centre
***
Best regards,
Standard Bank's reply01 Feb 2022, 08:16
Official
Hello Mpho
Thank you for posting your comments.
We sincerely apologise for the inconvenience caused. We will investigate your matter and revert to you as soon as possible.
Kind regards Standard Bank Help Centre
***
Thank you for posting your comments.
We sincerely apologise for the inconvenience caused. We will investigate your matter and revert to you as soon as possible.
Kind regards Standard Bank Help Centre
***
Best regards,