1 reviews | Active since May 2016

27 May 2016, 13:27

Same day Debit Order reversal just to charge a fee! App Error or Intentional?

<p>I would like to complain about my unfair treatment with regards to my account.<br />I had two debit orders go off on my account which put me in a negative, I immediately transferred money into that account (inter-account transfer) and everything was fine until two days later I'm looking through my account and I have got missed premium charges!!!!</p> <p>This is not the first time this is happening to me, so I have definitely lost all patience now.</p> <p>I request for this to be amended with urgency!</p>

0
Replies (1)
Standard Bank
Standard Bank's reply27 May 2016, 13:56
Official

Good day Lasimelane

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

***

*** (fax)

***