Sales and service poor without communication

<p>standard bank sales agent contacted me the 29th of may in regards to my query for a contract save account. I confirmed everything telephonically with the agent. It is now 21 July. I have logged 14 calls and 6 online complaints to standard bank without success. The account as well as paperwork is a no show. All I get told is they will get back to me and they don't. </p>