MJ
Mark J
1 reviews | Active since Sept 2016
26 Nov 2020, 06:33
Salary no clearing
I moved to Standard Bank because I want my salary available immediately since my employer uses Standard Bank. This is now the second time that my salary was paid into my Standard Bank account. It shows in my balance but it is not available. Why. I might as well have stayed at my previous bank.
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Replies (2)MJ
Mark J's updateReviewer Update
26 Nov 2020, 06:37I also moved a debit order which Standard Bank confirmed. This did not happen and my debit order went off the old account that had no funds thereby letting the account go into overdraft, costing me non payment fees and bad credit listing. This happened twice and the debit order is still not moved
MJ
Mark J's update26 Nov 2020, 06:37
Reviewer Update
I also moved a debit order which Standard Bank confirmed. This did not happen and my debit order went off the old account that had no funds thereby letting the account go into overdraft, costing me non payment fees and bad credit listing. This happened twice and the debit order is still not moved
Standard Bank's replyOfficial
26 Nov 2020, 09:16Dear Mark Jonkers
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply26 Nov 2020, 09:16
Official
Dear Mark Jonkers
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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