1 reviews | Active since Jul 2017
Salary Lost in system
<p>I am employed by a Chinese company and am paid on the 15th monthly. On the 15 June my salary was paid via telegraphic transafer. Standard bank has advised that they cannot find the payment. </p> <p> </p> <p>Each time i visit or call the branch they advise that they are working on it. Today is almost a month later. can you imagine how i am coping financially without having my salary for June?? i have a family to support.</p> <p>I need assistance urgently . maybe i need to consider moving to another Bank?</p>
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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Good Morning Zeenath,
Someone did call me yesterday at 3pm but offered no resolution. They suggested that i must contact the Chinese Bank and request the SWIFT code. it was 9pm in China. Why can't STD Bank do this? After All , they have been sitting with this query for almost a month. I have requested my employer to get the Bank to send me the details. is reply was that its the one that he provided me with. I NEED STD BANK TO HELP..NOT TO PASS THE BUC****
Good Morning Zeenath,
Someone did call me yesterday at 3pm but offered no resolution. They suggested that i must contact the Chinese Bank and request the SWIFT code. it was 9pm in China. Why can't STD Bank do this? After All , they have been sitting with this query for almost a month. I have requested my employer to get the Bank to send me the details. is reply was that its the one that he provided me with. I NEED STD BANK TO HELP..NOT TO PASS THE BUC****