TK
Thami K

1 reviews | Active since Mar 2020

13 Mar 2020, 11:15

Salary erroneously deposited to aclose account mislead by Westville Pavilion branch Team leader

Standard bank Westville Pavilion ,Team leader or manager Employee Siyamthanda Menziwa,very *********** employee. She sent me an email informing my query has been resolve thus my money will reflect on my account soon that was yesterday afternoon .the fund were supposedly reflect yesterday at 19:00 pm.I waited nothing come in today at work sent her an email asking what happened she then phoned me telling me they opening at 9:00 and 9:30 she will come back to me.waited for her until 10:00am tried to phone the branch ask to speak to her and she is now avoiding me cause she doesn't even reply to my email.

Peter help...it been long trying to get standard bank to return my money.

0
Replies (3)
TK
Thami K's update16 Mar 2020, 12:44
Reviewer Update
Standard bank hasn't came back to me in regards with above and therefore i have not received my money!

Peter please Help.
Standard Bank
Standard Bank's reply16 Mar 2020, 23:17
Official
Dear Thami Khubisa

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards 

Complaint Resolution Centre
 ***
 *** (fax)
 ***
Standard Bank
Standard Bank's reply23 Mar 2020, 17:38
Official
Dear Thami

Please refer to the email regarding this complaint.

The matter has been resolved.

Kind regards

Complaint Resolution Centre