SS
Sifiso S
1 reviews | Active since Nov 2023
20 Feb 2024, 17:04
Sadly complaints
DEAR HELLO PETER. IM MAILING YOU REGARDING MY STARDARD BANK SAVINGS ACCOUNT. STANDARD BANK IS MAKING A FOOL OUT OF ME SINCE FROM LAST YEAR OCTOBER UNTILL NOW STILL A CAN'T ACCESS MY MONEY. ALL THE OFFICIALS ARE NOT HELPING THEY KEEP ASKING ME "WHAT DID ZANELE HLATSHWAYO DO?" THEY SENT ME AN SMS SAYING THE MATTER WAS RESOLVED ON 1/02/2024.I THOUGHT SINCE THE MATTER WAS RESOLVED IM GOING TO GET MY MONEY BUT THAT NEVER HAPPENED. STANDARD BANK MUST SEE TO IT THAT I GET MY MONEY BEFORE THINGS ESCALATE REAL FAST. THIS MATTER SHOULD CONTINUE BEING A PROBLEM.IM AFRAID IT WILL FORCE ME TO SEEK PROFESSIONAL ASSISTANCE. KINDLY YOURS SIFISO SITHOLE.
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
20 Feb 2024, 17:09Dear Sifiso
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply20 Feb 2024, 17:09
Official
Dear Sifiso
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
SS
Sifiso S's updateReviewer Update
20 Feb 2024, 17:15I don't understand what they replayed
SS
Sifiso S's update20 Feb 2024, 17:15
Reviewer Update
I don't understand what they replayed
Standard Bank's replyOfficial
20 Feb 2024, 17:21Dear Sifiso
Our team will be in contact shortly.
Please be on the look out for our call.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Our team will be in contact shortly.
Please be on the look out for our call.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply20 Feb 2024, 17:21
Official
Dear Sifiso
Our team will be in contact shortly.
Please be on the look out for our call.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Our team will be in contact shortly.
Please be on the look out for our call.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
SS
Sifiso S's updateReviewer Update
22 Feb 2024, 20:48Dear hellopeter
I'm writing this email sadly due to lack of standard bank attending my bank account complain. As you know that I wrote to you requesting a review regarding my case. Standard bank rep**** and appoined an official to assist me. Ms Zanele Hlatshwayo was that official and she asked me to send details regarding my case. I did send everything she requested for her to release my funds and after that she went silent. Standard bank said she is gonna call me yesterday but she didn't. So I'm lost and deeply hurt since this is a serious matter. I would be grateful if this matter can be resolved course it's been a long time. I hope that standard bank can appoint a competent formidable official to help me this time around.
Your sincerely Sifiso Sithole.
I'm writing this email sadly due to lack of standard bank attending my bank account complain. As you know that I wrote to you requesting a review regarding my case. Standard bank rep**** and appoined an official to assist me. Ms Zanele Hlatshwayo was that official and she asked me to send details regarding my case. I did send everything she requested for her to release my funds and after that she went silent. Standard bank said she is gonna call me yesterday but she didn't. So I'm lost and deeply hurt since this is a serious matter. I would be grateful if this matter can be resolved course it's been a long time. I hope that standard bank can appoint a competent formidable official to help me this time around.
Your sincerely Sifiso Sithole.
SS
Sifiso S's update22 Feb 2024, 20:48
Reviewer Update
Dear hellopeter
I'm writing this email sadly due to lack of standard bank attending my bank account complain. As you know that I wrote to you requesting a review regarding my case. Standard bank rep**** and appoined an official to assist me. Ms Zanele Hlatshwayo was that official and she asked me to send details regarding my case. I did send everything she requested for her to release my funds and after that she went silent. Standard bank said she is gonna call me yesterday but she didn't. So I'm lost and deeply hurt since this is a serious matter. I would be grateful if this matter can be resolved course it's been a long time. I hope that standard bank can appoint a competent formidable official to help me this time around.
Your sincerely Sifiso Sithole.
I'm writing this email sadly due to lack of standard bank attending my bank account complain. As you know that I wrote to you requesting a review regarding my case. Standard bank rep**** and appoined an official to assist me. Ms Zanele Hlatshwayo was that official and she asked me to send details regarding my case. I did send everything she requested for her to release my funds and after that she went silent. Standard bank said she is gonna call me yesterday but she didn't. So I'm lost and deeply hurt since this is a serious matter. I would be grateful if this matter can be resolved course it's been a long time. I hope that standard bank can appoint a competent formidable official to help me this time around.
Your sincerely Sifiso Sithole.
Standard Bank's replyOfficial
23 Feb 2024, 07:11Good day Sifiso
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply23 Feb 2024, 07:11
Official
Good day Sifiso
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***