MM
Matamela M

1 reviews | Active since Nov 2022

22 Jul 2023, 20:29

Sad

I loved standard bank for it's security and customer service. Telephonic consultants are great, but unfortunately I'm so disappointed that being with standard bank for almost a decade they can't even offer me any product..I needed a car and I got it elsewhere, needed credit card got it elsewhere. Right now I'm looking for a property, and I tried their online application, imagine just a mere 360 000 flat they said I don't qualify where as elsewhere I am qualifying. I'm sad to say I'm even stopping the process of upgrading my account to prestige as they were offering.. I'm leaving standard bank and going to banks that value me. Monday I'm out. Good bye standard bank.

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Replies (1)
Standard Bank
Standard Bank's reply23 Jul 2023, 10:13
Official
Dear Matamela

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team
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