1 reviews | Active since Jun 2016

20 Sept 2022, 18:25

sad

transactional banking, Kelebogile Modise and Amy you are so uncaring and client has to be ****ed. requested for early repayment like im not going to pay penalty fee, they promised transfer is done and nothing was done. client has to spent money on airtime and not to be assisted. this is not on standard bank,

0
Replies (2)
Standard Bank
Standard Bank's reply21 Sept 2022, 07:06
Official
Dear Matome

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards, 
Standard Bank Help Centre 
*** 
 

Standard Bank
Standard Bank's reply21 Sept 2022, 07:10
Official
Hi Matome,

We have noticed that your request was actioned. We apologize for the delay it took in actioning your request. 

If you need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards, Standard Bank Hello Peter Team ***