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Nozipho N
1 reviews | Active since Nov 2018
13 Nov 2018, 19:12
sad
On the 27 October 2018 night around 10:30, someone withdraw my money from the account without a card which I don't understand, because i have the card. I reported the matter same time. ***** case was opened but nothing has been done up until today. I keep on calling standard bank they don't even bother to call me back to let me know what going, which means they do not care about they clients and they keep on telling me that the are still investigation. I NEED MY MONEY BACK PLEASE. It clear that our money it not safe with standard bank any more.
Thank you
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
14 Nov 2018, 11:17 Dear Nozipho
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Standard Bank's reply14 Nov 2018, 11:17
Official
Dear Nozipho
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Standard Bank's replyOfficial
19 Nov 2018, 17:21Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***
Best regards,
Standard Bank's reply19 Nov 2018, 17:21
Official
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***
Best regards,