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SR
SOS R

1 reviews | Active since Mar 2009

26 Nov 2024, 13:50

Sad

So we used to be able to transfer money from cheque to credit card and it would clear immediate but now that is no longer the case and no one bothered to notify us of the change. Waiting since Sunday to have the funds clear

0
Replies (7)
Standard Bank
Standard Bank's reply26 Nov 2024, 13:52
Official
Good day

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Please note that standard bank transfers take 0-24 hours to reflect but We sincerely apologies for the inconvenience caused. 

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team*** 
SR
SOS R's update27 Nov 2024, 13:42
Reviewer Update
I am starting to regret my upgrade already and it is only a week or so later. I cant understand the logic behind having to wait a few months before try again moving the car loan to your organisation. This is not one sided, you will also make money from this as much as my hope of saving with lower interest rate
SR
SOS R's update27 Nov 2024, 14:01
Reviewer Update
Copy and paste response as no one will call, just like the promise from yesterday.
SR
SOS R's update28 Nov 2024, 13:50
Reviewer Update
As expected, still no one who bothered to call
SR
SOS R's update28 Nov 2024, 14:36
Reviewer Update
This is NOT a private banking issue but rather a credit one
Standard Bank
Standard Bank's reply28 Nov 2024, 16:03
Official
We will flag this our team. Please be on the look out for further feedback.
SR
SOS R's update29 Nov 2024, 12:13
Reviewer Update
Will I be getting the promised call since early this week please