S139231

Dear sirs',<br> <br> I have been trying for almost a year now to get my account issues with Standard Bank Vehicle and Asset Finance resolved however too date no one from your organisation has had the decency to contact me. All I get is an email generated notification stating that the matter is being attended too however no further correspondence telephonically or otherwise.<br> <br> My situation is this:<br> I paid my account in full on the 11th of December 2014. Attached is proof thereof however it seemed that I paid it into the Home Loans bucket Account instead of the Vehicle Bucket Account. Since April, 2015, I have been trying to get them to transfer the funds to the correct account without no feedback or confirmation that this has been done. I have sent numerous reminders and requests to Standard Bank complaints line and ***. za and no one has the decency to respond or give me any sort of feedback. I can send you all the acknowledgement notifications received if required but still no answers from anyone. <br> <br> I am at my wits end to try and get this matter resolved with your organisation and deeply regret writing to you in your direct capacities as Joint CEO's of Standard Bank