LM
Louise M

1 reviews | Active since Aug 2011

01 Feb 2025, 16:35

*****'s with interest

Not paying out interest month end as promised. *****'s

0
Replies (3)
Standard Bank
Standard Bank's reply01 Feb 2025, 17:07
Official
Dear Louise, 

Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We will do our best to resolve this issue as soon as possible and find a solution that works for you. Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply01 Feb 2025, 18:06
Official
Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
Standard Bank
Standard Bank's reply03 Feb 2025, 18:24
Official
Dear Customer, 

We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you. We have sent an email so that you can reach out to us at your convenience. In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. 

Kindest regards, Standard Bank Social Media Team