LM
Liesl M

1 reviews | Active since Oct 2021

15 Oct 2021, 11:01

S

Good day, my husband passed away in July 2018. Standard Bank is the executor of the estate and to date the account has still not been wound up. This is not a complicated estate. I have had 3 estate managers in 3 years. They NEVER answer a phone and very seldom answer emails. If I had not contact the book- keeper myself regarding a SARS refund I doubt it would have been done. All I am asking for is an update

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Replies (1)
Standard Bank
Standard Bank's reply16 Oct 2021, 01:36
Official
 Hello 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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