AS
Aydonne S
1 reviews | Active since Mar 2009
24 Nov 2023, 09:51
Run for the Hills!
Run for the Hills! I submitted my first Building Insurance claim 2 weeks ago and was assigned to a Palesa Mabote as my claim handler. She refuses to respond to my emails and does not take any calls. The call centre keeps on referring me back to her, what a joke. Cancelling my policy today.
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Replies (1)
Standard Bank's replyOfficial
24 Nov 2023, 10:18Good Day Aydonne
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply24 Nov 2023, 10:18
Official
Good Day Aydonne
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***