NS
Ntando S
1 reviews | Active since Nov 2020
27 May 2024, 13:22
Run around
Standard Bank’s service ability is deteriorating. I’ve called in before to decrease my credit limit and that was done on one call, this was in 2022. I’ve required assistance with this again and only got assisted after 3 calls and chatted to 4 agents. At this rate Standard Bank might loose customers based on service experience clients are getting.
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Standard Bank's replyOfficial
27 May 2024, 13:48Dear Ntando
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for further feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for further feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply27 May 2024, 13:48
Official
Dear Ntando
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for further feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for further feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***