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yolanda M
1 reviews | Active since Apr 2014
20 Mar 2020, 22:10
Ruining my credit profile
I took a personal loan last month and my payday is on the 25th, but they decided to debit on 18th . Now I'm in arrears and there is also an interest who's gonna pay for that? Someone must fix this!
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
23 Mar 2020, 12:25Hello Yolanda
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply23 Mar 2020, 12:25
Official
Hello Yolanda
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***
Standard Bank's replyOfficial
31 Mar 2020, 13:17Hello Yolanda
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was dealt and resolved.
Kind regards
Complaint Resolution Centre
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***
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was dealt and resolved.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply31 Mar 2020, 13:17
Official
Hello Yolanda
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was dealt and resolved.
Kind regards
Complaint Resolution Centre
***
***
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was dealt and resolved.
Kind regards
Complaint Resolution Centre
***
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