kK
kmsiza K

1 reviews | Active since Mar 2017

01 Oct 2018, 07:45

Rude unprofessional voice recording machine wrong information. I recevived more that 39 voice message my std bank homeloan is i arrears. I Decided to call them on the 28 Sept to inform them I do not have home loan account. The rude Simphiwe, started posi

Bad Unprofessional and rude

0
Replies (3)
Standard Bank
Standard Bank's reply01 Oct 2018, 10:16
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply02 Oct 2018, 14:41
Official


Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply02 Oct 2018, 14:41
Official


Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Complaint Resolution Centre

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