dK
derek K

1 reviews | Active since Dec 2012

23 Oct 2024, 15:41

Rude teller

Dealt with a rude teller today at Dutban north branch. Busani is his name. He never grreted, nor smiled. I said hello, and asked for change. He never said a word, never smiled, and neversaid good bye. Just rude!

0
Replies (2)
Standard Bank
Standard Bank's reply23 Oct 2024, 15:44
Official
Hi Derek

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team*** 
Standard Bank
Standard Bank's reply25 Oct 2024, 11:28
Official
 Hi Derek 

Thank you for taking our call.  We would like to thank you for giving us to the opportunity resolve your matter.  We are glad we could assist.  Please update your rating in line with the service you received. 

If you need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards, Standard Bank Hello Peter Team ***