LB
Lesley-ann Britz

1 reviews | Active since Oct 2011

04 Jun 2019, 14:20

Rude Telesales Staff

Dear Standard Bank, When trying to sell life insurance to customers, please request that your telesales staff say "thank you" and "goodbye" before putting the phone down after I have politely declined the product they want to sell me. I find it very rude to be hung up on like this and its not the first time its happened either. I will not, on principle, take any products such as this one, through standard bank if i have to deal with such rude people.

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Replies (2)
Standard Bank
Standard Bank's reply04 Jun 2019, 15:54
Official
Hello

Thank you for posting a comment.
 
One of our consultants will be in contact with you as soon as possible.
 
 Regards,
 Complaint Resolution Centre
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LB
Lesley-ann Britz's update08 Jun 2019, 11:11
Reviewer Update
I was going to say don't bother... But I see you didn't.