Rude Standard Bank representatives and false accusations.

My experience with Standard bank. Over the last 15 years that I've been with Standard bank, I've paid my accounts promptly and had an excellent credit rating. Please Standard bank, investigate this... not only were my Standard bank accounts paid promptly but so were all my other accounts. A year ago due to the unfortunate economic circumstances the company I worked for closed down. As with all my accounts I made an arrangement with Standard bank to pay an amount of R200 on my cheque account. I do realise this is far below what the account needs me to pay and this is a special arrangement, but at this point I need to seek money elsewhere in order to honour my commitments. Up to this date and to my knowledge I have honoured our agreement from January until now. This morning 1 April 2021, I was contacted by a representative of Standard bank (Thando) who was extremely rude and accused me of dishonouring our agreement. It would be kind if Standard bank would put the recording on Hello Peter to show fellow Standard bank customers how they would be treated when they honour their agreements. In fact not only did I honour my agreement, but I paid even more than what was expected whenever possible. Standard bank accused me of not honoring the agreement of R200 when in fact I paid more. I was told that I "took" the money from Standard bank and had no intention of paying it back. Please advise Thando, your rude representative, that I did honor our agreement and I would like to know if paying more than expected is negatively affecting our agreement, in which case I will gladly revert back to paying the agreed R200. I'm still unclear as to what the rude phonecall was about, if Standard bank could please advise me. I've noticed that Truecaller displays their number as Debt ********, which appears to me to be exactly what they are trying to achieve.