1 reviews | Active since Dec 2010

24 Nov 2018, 11:10

Rude staff with no manners...

Welcomed with "come, come"! Am I a dog. Introduced myself to Amanda who has no manners. Do we no longer shake hands or introduce ourselves? Next, refused to open account. Interrogation was not welcome.

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Replies (3)
Standard Bank
Standard Bank's reply26 Nov 2018, 05:06
Official
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:  -          Email: ***    We apologize for the inconvenience and undue frustration, this has caused.  We greatly appreciate your continued support   Kind regards  Niyaaz Jardine  Complaint Resolution Centre
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Standard Bank
Standard Bank's reply28 Nov 2018, 09:59
Official
Dear  Kenny 

Thank you for posting your comments. 

An email was sent to you requesting further details. 

Awaiting your response. 

Kind regards

Clint Petersen
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply29 Nov 2018, 11:19
Official
Dear  Kenny 

Thank you for posting your comments. 

Emails was sent to you requesting further details, to date no response received.  Should your matter still not be resolved, please revert directly to me.

Kind regards

Clint Petersen
Complaint Resolution Centre
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