YM
Yvonne M

1 reviews | Active since May 2015

21 Jun 2024, 11:42

Rude staff member

Good day Today I went to an atm in wilrogate in Roodepoort . There was a lady infront of me who I thought is a customer but she a Standard Bank employee who was tidied the atm and was taking pictures. The lady was rude when asked her if she could have waited for us clients to use the atm and she can do her duties . She was very very rude . Can Standard Bank please look into this .

0
Replies (2)
Standard Bank
Standard Bank's reply21 Jun 2024, 11:53
Official
Hi Yvonne

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team
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Standard Bank
Standard Bank's reply24 Jun 2024, 13:43
Official
Hi Yvonne

Thank you for taking our call. 

In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. 
 
Kindest regards, 
Standard Bank Social Media Team 
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