MN
Mbalibarlee N
1 reviews | Active since Jun 2018
25 Oct 2018, 07:23
RUDE STAFF
Standard bank staff absoutely knows nothing regarding advising somone i was given bad advice regarding my issue about my investiment acc until today it wasnt resolved bad service misinformed they hire a very rude secuity guard they dont know how comunicante this very rude bad manners secuity guard didnt tell me hes closing i had cäncel my tŕansaction i kindly asked him tô Lift the door or Gate i had to Bend so low lucky i didnt fell infront of people am suffering from back problems ita was very diffcult getting up this moring they need to hire přofessional people not very rude staff members standard bank eloff johannesburg
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Replies (2)
Standard Bank's replyOfficial
25 Oct 2018, 10:27Dear Mbali Ndlovu
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply25 Oct 2018, 10:27
Official
Dear Mbali Ndlovu
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's replyOfficial
29 Oct 2018, 13:49Dear Mbali Ndlovu
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that the matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that the matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply29 Oct 2018, 13:49
Official
Dear Mbali Ndlovu
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that the matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that the matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***