NP
Nomakaya P
1 reviews | Active since May 2018
08 Oct 2021, 14:14
Rude Service Consultant
Bongani Givindaba/ Dingindaba is giving the bank a bad name. Call was between 2pm and 2;12. He couldnt help with my request.
I asked him to advise with an alternative. He just told me that he isn't working tomorrow. I insisted that i need standard bank way of communication rather that him telling me he isn't working. I mean he is not the bank.
Very rude.
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Replies (1)
Standard Bank's replyOfficial
10 Oct 2021, 01:24 Hello Nomakaya
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply10 Oct 2021, 01:24
Official
Hello Nomakaya
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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***
*** (fax)
***
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