CJvR
Cale Jansen van Rensburg

1 reviews | Active since Sept 2012

11 Mar 2016, 09:58

Rude service

I went in to get a Verification of my account for my HR in order to have my salary paid in. My ID is damaged yes, but this has never been a problem at any other Standard Bank branch before, now the fact that he was unfriendly unwilling to assist and just because he was in a bad mood. <br> This is the face of your bank, NO WONDER EVERYONE IS MOVING TO FNB!!!! With service like this I AM CANCELING MY ACCOUNT WITH YOU AND MOVING TO FNB!!! <br> <br> Standard Bank Brooklyn is by far the WORST experience I have ever had at standard bank, and this includes the time that I was charged for a replacement card without being informed... BAD BAD BAD BAD SERVICE!! RUDE!! UNHELPFUL!! JUST DID NOT CARE AT ALL!!

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Replies (1)
Standard Bank
Standard Bank's reply11 Mar 2016, 13:41
Official
Hello CaleMichael,

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre
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