Rude Security

So I went to STD Bank ATM in Menlyn Mall in Pretoria this morning. The ATMs and the Branch are just next to each other. The security is seated next to the door holding a sanitizer, l politely asked him to sanitize my hands...he refused yes, but the attitude he gave me...dzzzaaammmnnn!!! There's a polite way to say no, there was no need to be rude Sir. You too old for that nonsense. l even asked him why...he just said noooo!! without explanation. I thought we all fighting COVID 19 together, oh well NOT STD bank security. And l'm guessing the sanitizer is for people going inside the bank. To kill him with kindness, after was done withdrawing, l said "dankie baba" He soooooo rude lo bhuti...yoooh, sooo nasty & rude!!!