ZM
Zenzi M

1 reviews | Active since Nov 2023

28 Nov 2023, 12:25

Rude Consultant.

A consultant or Agent by the name of "Charl" who did not even to give her surname from Personal lending department was very Terribly slow on a call like she was sleeping for a consultant and very rude, Did not want to even listen to the customer spoke over my words. i wonder if such consultants are even given training. Disgusted by the service.

0
Replies (1)
Standard Bank
Standard Bank's reply28 Nov 2023, 12:32
Official
Dear Zenzi

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
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