aA
asheka A

1 reviews | Active since Oct 2013

03 Dec 2022, 14:42

Rude consultant

I am banking with standard bank for over 35 years. Never have I been treated so bad by a consultant at Standard bank crn Lennox and Bulfontien road, Kimberley. I'm so disgusted in the consultant that was sitting at the reception desk on Saturday, 3rd December 2022. I have decided to close my account and end years of service with Standard bank

0
Replies (2)
Standard Bank
Standard Bank's reply03 Dec 2022, 14:51
Official
Hello Asheka

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.   

We apologize for the inconvenience and undue frustration, this has caused. 

We greatly appreciate your continued support.

Kind Regards

Standard Bank Help Centre 
*** 


Standard Bank
Standard Bank's reply05 Dec 2022, 13:49
Official
 
Hello Asheka

Thank you for allowing us the opportunity to look into your matter. 

The branch leadership have confirmed they have been in contact with you and the matter has been resolved. 

Kind Regards
  
Standard Bank Help Centre 
***