Rude call back for overdraft

<p>At around 11:10 (call ended at 11:14) on 2017.05.04 I received a call from a consultant at Standard Bank to do my over draft application from the following number ********** .</p> <p> </p> <p>After I repeatedly said Hello? Hello? Helloooo? a what turned out to be a very stroppy staff member rep**** to help me finalize my application, and asked for my details of income and so forth, I asked if they could refer to the online application that I did for the balances etc as I am in a full office. It would have been very ideal for me if that could be done - anyway point is the general attitude was quite rude. Now it is no secret to everyone that comes to know me that I absolutely HATE standard bank because of the shocking service... eventually I was asked cant you just give it to me in number form? I dont have much patience for someone who wants my business and doesnt sound happy about it - I eventually rep**** "its actually fine - ill rather just go to FNB"</p> <p> </p> <p>I am happy to report that this person sounded much happier once I said that - no effort to retain - just delight.</p> <p> </p> <p>Standard Bank - you truly suck... Employ people who actually understand service and customer relations.</p>