Rude and Unprofessional

I was at this branch 30 March 16 for inter account transfer after reception directed me to enquiries. In front of me was my son who wanted a statement and change address. Vuyokazi told requested a proof of resident which I told my son to go and fetch.Vuyokazi without greeting as I was nect on that que attended. She looked very agitated and said to me if you don't know you must ask reception I kept quite for a while and my response was I don't understand her argument because I am at enquiry and asked her if my son must stand in the que frm fetching proof in the car That eminated from me seeing a teller has sent a client to complete a slip and not stand in the que now she was irritated with a tone unfriendly rudely told me to take my enquiry to a consultant .I told the consultant my bad experience with Vuyokazi.Rude and disrespect attitude