mB
morgan B
1 reviews | Active since Mar 2015
18 May 2024, 21:13
Rude and arrogant Sandridge branch employee😡
Never have I ever been humiliated in public and felt insulted by a bank official like I did yesterday at Sandridge Standard bank branch for simply going to find assistance, I am still mad even today just thinking about the whole thing. Disgusting customer service
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
19 May 2024, 07:56Hi Morgan
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply19 May 2024, 07:56
Official
Hi Morgan
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
20 May 2024, 14:48Hi Morgan
We appreciate you taking our call. Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
We appreciate you taking our call. Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply20 May 2024, 14:48
Official
Hi Morgan
We appreciate you taking our call. Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
We appreciate you taking our call. Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team