1 reviews | Active since Aug 2017
Rude agents at card division call centre
Please fix your contact centre that deals with credit card payments. I have been paying my card diligently for as long as I can remember. I was given information from one agent and now I am given different information from another. The agents are rude and when you ask for a manager they are always in meetings. I spoke to Zoli now and he is extremely rude. This is not the first time.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***