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brandon O

1 reviews | Active since Apr 2020

16 Apr 2020, 14:23

******* standard bank

there was *****lent transactions on my acctount 3april 2020 i called stop the card was advise to get new card but was also told the investagting department will call me back in 5 working days to this day no one has contacted me at all am so frustrated as i have no money have mailed called with no one being able to assist am so mad i feel like moving from standard bank i have never seen such poor service in my life

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Replies (2)
Standard Bank
Standard Bank's reply16 Apr 2020, 14:50
Official
Dear brandon oreilly

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards 

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply31 Jul 2020, 10:59
Official
Dear Brandon Oreilly

Matter closed, as no response received on email.

Kind regards 

Complaint Resolution Centre
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