******* filthy service from Standard bank

I stood in the teller line for over an hour the line is too slow and the teller aren't friendly... I was forces to turn back because the teller refused to accept that for my Unisa application reference unisa sent me an SMS to use my student number , that teller refused to help she was so stubborn and kept insisting I needed to have "another set of numbers" even though I was showing her an SMS from Unisa saying my STUNDENT NUMBER WAS MY REFERENCE...THAT services WAS POOR AND FILTHY!!!! THIS IS STANDARD bank IN CARNIVAL MALL BRAKPAN...MY TIME WAS WASTED FOR ABSOLUTELY NOTHING!!!! I HATE THAT BANK!!!! FILTHY SERVICE IS ALL THEY HAVE