******* Bank!!

If i could give zero i would!!!!

What an *********** bank! How can such a big bank only have 1 form of authentication? Do you not train your call center clients on your damn products??? They dont know anything except sighing on the phone when they cant answer question, their cellphones ringing in the background while on a call with a client??? what on earth is that!!!!!!!!!!!

I am so angry!!!!! I need to do urgent payments by midnight and because of your silly self help option and *********** support staff, that wont be possible.

What a ridiculous bank! Cant wait to move my banking over to a bank that knows about CLIENT not CUSTOMER!!! service!