TA
Taariq A

1 reviews | Active since Sept 2019

10 Sept 2019, 17:37

******* Anti-***** services

******* Anti-***** services!!! Almost all the money in my current account was **********ly transferred out to an overseas account. Every time I call the anti-***** department they tell me different stories. One says I will have the money returned safely into my account after 3 days, then another says 5 days, then another says 11 days!!?? In the meantime I have to borrow money from family. Standard bank doesn't even provide a solution for my predicament until the money is returned! This will be the last time I ever bank with Standard Bank!

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Replies (2)
Standard Bank
Standard Bank's reply11 Sept 2019, 02:32
Official
Hello Taariq, 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards  Sheriline Martin Complaint Resolution Centre
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Standard Bank
Standard Bank's reply18 Sept 2019, 10:09
Official
Dear Taariq Amod

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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