Royal Mark Debit Order *****
I received an SMS notifying me of a debit order of R115 from a Royal Mark comapny that would run on 2 May 2018. I though it was just one of those spam SMSes. I've just checked my statement and it turns out that this Royal Mark company did debit. The worse part is there was nothing left in my back account as a result I have a penalty of R115 for a returned unpaid debit order that I didn't even authorise! Standard Bank, my account is not safe with you. I've had these kinds of problems before where I got money deducted by companies I don't even know.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Thoko Kubheka
Complaint Resolution Centre
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*** (fax)
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Thoko Kubheka
Complaint Resolution Centre
***
*** (fax)
***
Dear Andiswa Njoli
Thank you once again for posting your comments.
I refer to our telephonic conversation and my email correspondence and can confirm that this matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Andiswa Njoli
Thank you once again for posting your comments.
I refer to our telephonic conversation and my email correspondence and can confirm that this matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***