ROUND 3 PAY BACK MY MONEY, ITS BEEN 2 MONTHS

SO STANDARD BANK REPLYS TO ME: Dear NATALIE POOLE, We would like to confirm that your service request ********** 535 for Refund Request, is now open. Please allow until 31.03.2018, for investigation and resolution. If you have any further questions about this service request, please call us on ***. Regards, Standard Bank SO NOW WE START THIS WHOLE PROCESS ALL OVER AGAIN, AFTER CLINT PETERSON FROM STANDARD BANK SAID ON MONDAY STANDARD BANK HAS TO VERIFY THE BANK ACCOUNT FROM WHERE THE DEPOSIT CAME FROM IN ORDER TO PAY THE CREDIT BACK. THIS IS A JOKE, INCOMPETENCE AT ITS BEST, CAN SOMEONE PLEASE HELP HERE, CLEARLY THESE PEOPLE DO NOT KNOW WHAT OR HOW TO DO THERE WORK. I WILL POST DAILY ON PETER DOT COM TILL THIS MATTER IS RESOLVED AND MY MONEY IS BACK IN MY ACCOUNT. YOUR PEOPLE ARE FAST WHEN WE OWE MONEY TO YOU.

STANDARD BANK: 2018/03/14 13:19:Good afternoon Mrs Poole I refer to your complaint and would like to apologise for the delay in resolving this matter. I am dealing with the Vehicle and Assets Finance department regarding the refund and I need to confirm to which account must the funds be credited to. Your response will be appreciated. Kind regards Clint Petersen 14 March 2018 01:39 PM:Good Day,Thank you for your response Please credit to DA Poole Capitec 1########9 Savings account 4****0 Kind Regards and thank you again Natalie 2018/03/19 09:39 :Good afternoon Mrs Poole Thank you very much for your response. When you paid the R109k to settle the finance account, can you please confirm if the payment was made from this account number that you provided. I was also informed by the VAF department that because this is not the account they have loaded on their system. Your response will once again be appreciated. Kind regards 2018/03/14 15:24 Good afternoon Mrs Poole Thank you once again for your response. I see that this account is in the name of DA Poole and not your name. In light of this , I will unfortunately need proof of the account and also a letter stating that you are authorising the bank to transfer the funds to this account. Your response will be appreciated. Kind regards Clint Petersen EMAILS GOING BACKWARDS AND FORWARDS. SORT IT OUT

NOT INTRESTED IN THE EMAIL SENT YESTERDAY, THAT EMAIL STATES THAT YOU STARTING YOUR INVESTIGATION ALL OVER AGAIN, DELAYING THE PROCESS FURTHER. ALL YOU HAVE TO DO IS CONFIRM THE ACCOUNT DETAILS FROM WHERE THE MONEY WAS PAID FROM, AND PAY IT BACK, I AM GATVOL OF YOUR DELAYING TATICS.EVEN YOUR CONSULTANT PHONE US YESTERDAY (BONGANI NKUNA) TELLING US THAT ITS UNEXCEPTIBLE, HE EVEN WENT SO FAR TO GO THREW ALL THE PHONE CALLS MADE TO SORT THIS MATTER OUT. EVERYDAY THAT I DONT GET A POSITIVE ANSWER OR THE MONEY BACK INTO MY ACCOUNT I WILL POST DAILY ON HELLOPETER ASKING YOU FOR MY MONEY STANDARD BANK IS GETTING A BAD NAME, CAUSE THEY CANT OR WONT SORT MY PROBLEM OUT, WE GOING ON ALMOST 3 MONTHS TRYING TO GET MY MONEY OUT OF STANDARD BANK. I HAVE A EMAIL STATING THAT MONEY IS OWED TO ME, SORT THIS MATTER OUT.