NV
Nicolene V
1 reviews | Active since Feb 2022
01 Nov 2022, 12:27
Rotten standard bank service
My father in law has passed away 2 years and two months ago. And we are still struggling with standard bank to finalize the estate. How long must this go on. This is the poorest service we got from a bank I have ever seen. If this carries on longer we will have no choice to contact the ombudsman of the bank to help us. If I can tell the hole south People never belong to standard bank or FNB. What I don't understand is why does ABSA bank take three months to finalize an estate. But standard bank takes 2 years. Really people it's a disgrace
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
01 Nov 2022, 12:46Good Day Nicolene
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
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Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply01 Nov 2022, 12:46
Official
Good Day Nicolene
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
NV
Nicolene V's updateReviewer Update
01 Nov 2022, 16:40I really want to see if you are going to do something about this. Way to late if you ask me when my mother in law's house needs to be sold to cover the cost of the estate. And what makes me so angry is it's not an insolvent estate. I hope South Africa see what a horrible bank you are
NV
Nicolene V's update01 Nov 2022, 16:40
Reviewer Update
I really want to see if you are going to do something about this. Way to late if you ask me when my mother in law's house needs to be sold to cover the cost of the estate. And what makes me so angry is it's not an insolvent estate. I hope South Africa see what a horrible bank you are
Standard Bank's replyOfficial
01 Nov 2022, 16:48Hi Nicolene
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Standard Bank Help Centre
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Standard Bank Help Centre
***
Standard Bank's reply01 Nov 2022, 16:48
Official
Hi Nicolene
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Standard Bank Help Centre
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Standard Bank Help Centre
***